Do I need to pay anything when I drop off my vehicle?
No, you will only need to sign an authorization to repair and guarantee to pay form.
Does the shop receive payment from my insurance company or do I pay for the repairs and then receive reimbursement?
If your vehicle is being repaired under the direct repair program within your insurance, you will only have to pay your deductible (if applicable) when you pick up your vehicle. If a direct repair program is not available, the payment arrangements will be discussed before the vehicle is repaired.
How long will my repair take?
This is dependent on the severity of damage on your vehicle. We are able to better evaluate the repair time after an estimate is written and the repair hours are calculated. We estimate that we can physically work on your vehicle for about 5 hours per day. This includes dry times of paint and other materials. Parts availability for your vehicle also plays a major time factor in calculating the repair time.